[email protected]

(+61) 0414 426 821

68 Market St, Sydney, NSW-2000

Ethical Code of Conduct

Effective date : 1 November 2024

At BettyWinkler, we are dedicated to fostering an environment based on respect, integrity, and mutual understanding. This Ethical Code of Conduct outlines our principles and expectations for both the company and those we interact with, including clients, partners, and team members. We are commited to maintaining the highest ethical standards in all aspects of our work

1. Respectful Behaviour

  • We value and respect all individuals, regardless of their background, beliefs, gender, ethnicity, age, sexual orientation, disability, or any other personal characteristics.
  • We expect all interactions to be conducted with kindness, empathy, and professionalism.
  • Both parties (BettyWinkler representatives and clients) are encouraged to communicate openly and listen actively to ensure a constructive and supportive environment.

2. Zero Tolerance for Bullying or Harassment

  • BettyWinkler has a zero-tolerance policy toward any form of bullying, harassment, or discrimination. This includes verbal, physical, emotional, or any other form of mistreatment.
  • If any party experiences or witnesses behaviour that could be considered bullying, harassment, or disrespectful, they are encouraged to report it immediately. We will address these concerns promptly, fairly, and with discretion.

3. Integrity and Honesty

  • We conduct our business with honesty, transparency, and integrity at all times.
  • We commit to delivering services in a truthful and straightforward manner, providing clients with accurate information and advice.
  • We expect the same level of honesty and transparency from our clients, partners, and colleagues.

4. Confidentiality and Privacy

  • We respect the privacy of all clients and strictly maintain confidentiality in all professional manners.
  • All information shared with BettyWinkler is treated with the utmost care, and we will only use it in ways agreed upon with the client.

5. Professionalism and Accountability

  • We are committed to maintaining a high standard of professionalism in all our interactions, communications, and deliverables.
  • We hold ourselves accountable for our actions and take responsibility for our decisions and their impact on others.
  • Clients and team members are encouraged to be accountable for their actions and to uphold the principles outlined in this Ethical Code.

6. Continuous Improvement and Lifelong Learning

  • At BettyWinkler, we believe in continuous improvement and the pursuit of knowledge. We are committed to staying informed about the latest developments in our field and continuously enhancing our skills and services.
  • We encourage both clients and team members to engage in personal growth and lifelong learning.

7. Fairness and Equal Opportunity

  • We promote equal opportunity for all and do not tolerate discrimination or bias in any form.
  • We treat every individual fairly and provide services that are inclusive and accessible to everyone.

8. Commitment to Well-Being

  • BettyWinkler prioritises the mental and emotional well-being of everyone we interact with.
  • We strive to create a supportive environment that fosters personal development, self-awareness, and a positive outlook.
  • We expect clients and team members to be mindful of each other’s well-being, promoting a culture of care and mutual respect.

9. Feedback and Open Communication

  • We welcome constructive feedback from clients and partners to improve our services and enhance the quality of our interactions.
  • Open and honest communication is encouraged to ensure that any issues or misunderstandings are resolved in a respectful and timely manner.

10. Conflict Resolution

  • In the event of a disagreement or conflict, we are committed to resolving it through open dialogue and mutual respect.
  • Both parties are expected to approach conflicts with a solution-oriented mindset and a willingness to understand different perspectives.

11. Complicance with Laws and Regulations

  • BettyWinkler adheres to all applicable laws and regulations governing its business practices.
  • We expect all parties involved to comply with legal requirements in all their interactions with BettyWinkler.

Enforcement of the Code of Conduct

Breaches of this Ethical Code of Conduct will be taken seriously and addressed appropriately. Violations of this code by either party may result in a review of the relationship and, if necessary, termination of services or other measures to uphold the principles outlined here.

Contact Information

If you have any concerns or questions about this Ethical Code of Conduct, please contact us at [email protected]. We are here to listen, understand, and support all parties in maintaining a respectful and ethical environment

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